If you encounter any technical issues, such as a plugin or DAW crash, please follow these steps to help us resolve the issue as quickly as possible:
Fill out a support ticket including the following information:
PC/Mac Specifications:
Operating System (e.g., Windows 10, macOS Ventura)
CPU (e.g., Intel i7, AMD Ryzen 5)
RAM (e.g., 16 GB)
DAW and version (e.g., Ableton Live 11.0, Pro Tools 2023)
Sample rate / Buffer size
Error Message (if available):
Please copy and paste or screenshot any error message that appears.
Steps to Reproduce the Issue:
A description of what happened right before the issue occurred, including what
actions you took in the DAW or plugin.
By providing this detailed information, our support team can better understand
and troubleshoot the problem. We will work with you to resolve it as soon as
possible.